Legal & Compliance Center

Executive Summary (Plain-English)

We keep it simple:

Your data is yours. We never sell it.

We collect only what’s needed to deliver our services and meet legal obligations.

We protect your information with enterprise-grade security controls.

You control your data — access, correct, delete, or request portability anytime (where laws apply).

We operate globally compliant — U.S., EU (GDPR), and APAC (including Singapore PDPA, Australia Privacy Act).

Our services come with clear boundaries — you agree to use them lawfully, pay agreed fees, and respect our IP.

Liability is limited — we can’t be responsible for indirect or consequential losses.

Disputes are handled professionally — under agreed governing law, often via arbitration.

Below are the full details of our Privacy Policy and Terms of Service.

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Privacy Policy

Effective Date: 8/1/2025

1. Purpose
Severus.Engineering (“Severus,” “we,” “our,” or “us”) provides engineering, compliance, and digital services to corporate clients. We process personal data only as necessary for delivering our services, meeting contractual and legal obligations, and protecting the security of our systems.

This Privacy Policy applies to all users of our website, platform, and services, regardless of location, and is designed to meet the requirements of:

United States: Federal and applicable state privacy laws, including CCPA/CPRA for California residents.

European Union/EEA: General Data Protection Regulation (GDPR).

APAC: Including Singapore PDPA, Australia Privacy Act 1988 (Cth), and other applicable regional laws.

2. Data We Collect
We collect only the information necessary for legitimate business purposes:

A. Identification & Contact Information – Name, job title, company name, email address, phone number, and postal address.

B. Transactional & Account Data – Service subscriptions, purchase records, billing details, and contractual correspondence.

C. Technical & Usage Data – IP addresses, device identifiers, browser type, access logs, and usage metrics.

D. Client Project Data – Files, specifications, and related information uploaded to or processed through our services.

3. Legal Basis for Processing (GDPR/EU Residents)
Where GDPR applies, we process personal data under the following lawful bases:

Contractual necessity – to perform a contract or take pre-contractual steps.

Legitimate interests – to operate, secure, and improve our services.

Consent – where required for marketing or certain data processing.

Legal obligation – where processing is necessary for compliance.

4. How We Use Data
We use collected data to:

Deliver, maintain, and improve our services.

Manage billing and account administration.

Communicate operational updates, security notices, and compliance alerts.

Conduct analytics to enhance performance and reliability.

Meet legal, regulatory, and contractual obligations.

We do not sell personal data.

5. Data Sharing
We share data only as necessary:

Service Providers & Subprocessors – Bound by confidentiality and security obligations.

Legal/Regulatory Requests – As required to comply with applicable law or lawful requests.

Business Transactions – In the event of a merger, acquisition, or asset sale.

With Consent – When you direct us to share data.

6. International Transfers
If data is transferred outside your jurisdiction, we ensure adequate safeguards such as:

EU/EEA → non-EEA: Standard Contractual Clauses (SCCs) approved by the European Commission.

APAC cross-border transfers: PDPA-approved contractual clauses or equivalent safeguards.

7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined here, comply with legal requirements, and enforce agreements.

8. Security
We employ administrative, technical, and physical security measures — including encryption in transit and at rest, role-based access controls, and regular security audits.

9. Your Rights
Depending on your jurisdiction, you may have the right to:

Access and receive a copy of your data.

Request correction or deletion.

Object to or restrict processing.

Withdraw consent.

Lodge a complaint with a supervisory authority.

For EU/EEA residents, our Data Protection Officer can be contacted at: [Insert DPO Email].

10. Cookies & Tracking
We use essential and analytics cookies. You can manage cookie preferences in your browser settings.

11. Changes to This Policy
We may update this policy periodically. The “Effective Date” will reflect the latest revision.

12. Contact
Email: privacy@severus.engineering
Mailing Address: 201 North Illinois Street, 16th Floor-South Tower, Indianapolis, IN 46204

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Terms of Service

Effective Date: 8/1/2025

1. Agreement
These Terms of Service (“Terms”) form a binding agreement between Severus.Engineering and any person or entity (“Client,” “you,” or “your”) accessing or using our services. By using our services, you agree to these Terms.

2. Scope of Services
We provide engineering, compliance, and digital consulting services, software tools, and related deliverables as described in:

Our website

Written proposals and contracts

Statements of Work (SOWs)

3. Client Responsibilities
You agree to:

Provide accurate and complete information for service delivery.

Maintain the confidentiality of your account credentials.

Use the services in compliance with all applicable laws and these Terms.

4. Acceptable Use
You may not:

Engage in unlawful, fraudulent, or harmful activities.

Upload or transmit malicious code or materials.

Reverse engineer, decompile, or attempt to derive the source code of our software.

Use the services to process prohibited or unlawful content.

5. Fees & Payment
Fees are as stated in your order or SOW.

Payments are due on the agreed schedule.

Late payments may result in suspension of services and interest charges.

6. Intellectual Property
All software, methodologies, templates, and materials remain the property of Severus.Engineering or its licensors.

Clients receive a limited, non-transferable license to use deliverables for internal business purposes only.

7. Confidentiality
Both parties agree to maintain the confidentiality of any non-public information received during the course of the engagement, except where disclosure is required by law.

8. Warranties & Disclaimers
Services are provided “as is” and without warranties, express or implied.

Severus.Engineering does not guarantee error-free operation or specific business outcomes.

9. Limitation of Liability
To the fullest extent permitted by law:

Severus.Engineering’s total liability will not exceed the fees paid in the 12 months preceding the claim.

We are not liable for indirect, incidental, consequential, or punitive damages.

10. Indemnification
You agree to indemnify and hold harmless Severus.Engineering, its affiliates, and employees against claims, losses, or damages arising from your use of the services or breach of these Terms.

11. Governing Law & Dispute Resolution
Governing law: [Insert Jurisdiction — e.g., Delaware, USA]

Disputes will be resolved via binding arbitration under [Arbitration Rules], unless otherwise required by applicable law.

12. Termination
We may terminate or suspend your account immediately if you breach these Terms. Upon termination, all rights granted to you will cease.

13. Changes to the Terms
We may revise these Terms from time to time. Continued use of our services after updates constitutes acceptance.

14. Contact
Email: legal@severus.engineering
Mailing Address: [Insert Company Address]

Contact
For privacy, legal, or compliance questions:

Privacy: privacy@severus.engineering

Legal: legal@severus.engineering

​Mailing Address: 201 North Illinois Street, 16th Floor-South Tower, Indianapolis, IN 46204
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​Day Zero Briefing — Terms & Conditions

Effective Date: October 2025

Applies To:
• Day Zero Special Briefing – General Admission
• Day Zero Special Briefing – VIP Access Upgrade

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1️⃣ Event Overview

The Day Zero Special Briefing is a private, live, 90-minute executive session hosted by George James and the Day Zero Initiative on November 12, 2025.
The purpose of this event is educational — to provide actionable insights on inspection readiness and operational excellence in the new FDA AI oversight era.

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2️⃣ Registration & Access

Upon successful payment, you’ll receive a confirmation email containing:
• Event access link and calendar invite;
• Digital bonus materials, including The Day Zero Bundle and Diagnostic Worksheet;
• Subscription confirmation for The Critical Path — Field Notes from the Trenches.

Each registration is individual and non-transferable unless written approval is granted by the organizer.

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3️⃣ Replay Access

All General Admission and VIP registrants will receive 7-day replay access beginning within 24 hours after the live event.
Replay access is hosted through a private portal; sharing login credentials is prohibited.

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4️⃣ VIP Access Terms

VIP Access includes:
• One (1) private 60-minute Day Zero Diagnostic Session with George James, scheduled post-event;
• Confidential, non-recorded format;
• Diagnostic report or recommendations (if provided) are advisory only and not regulatory guarantees.

Scheduling: VIP sessions must be booked by December 31, 2025 or will be forfeited.
Transfer: VIP sessions may not be reassigned without written approval.

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5️⃣ Refund Policy

All registrations are final.
Due to the limited and exclusive nature of the event, no refunds will be issued after purchase.
If you are unable to attend live, your 7-day replay access and digital materials remain available.

If the event is canceled or rescheduled by the organizer, you’ll receive full access to the replay or equivalent credit toward a future Day Zero event.

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6️⃣ Intellectual Property

All event content, materials, recordings, and downloads are the property of Severus LLC (d/b/a Day Zero Initiative).
You may not share, reproduce, or distribute event content without written consent.
Personal use and internal team review are permitted for registered participants only.

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7️⃣ Confidentiality & Non-Disclosure (VIP Clients)

Information shared during VIP sessions is treated as confidential by both parties.
However, participants are responsible for protecting proprietary or trade secret information they disclose voluntarily during discussions.

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8️⃣ Disclaimer

The Day Zero Briefing and Diagnostic Sessions are educational in nature and do not constitute regulatory, legal, or compliance certification.
Results will vary based on individual implementation, data integrity, and operational discipline.
The organizer is not affiliated with or endorsed by the U.S. Food and Drug Administration.

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9️⃣ Limitation of Liability

Severus LLC and George James are not liable for any direct, indirect, or consequential damages arising from attendance, use of materials, or reliance on recommendations provided through the event or diagnostics.

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🔟 Governing Law

These Terms & Conditions are governed by the laws of the Commonwealth of Massachusetts, United States.
Any disputes shall be resolved in the courts located within that jurisdiction.

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✅ Acknowledgment

​By completing your registration, you confirm that you have read, understood, and agree to these Terms & Conditions for participation in the Day Zero Special Briefing and, if applicable, the VIP Access Upgrade.